December 2, 2022
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HEWLETT PACKARD ENTERPRISES IS HIRING SW ENGINEER (SYSTEMS) IN BANGALORE | CUSTOMER SOLUTION TECHNICAL IN HYDERABAD, PUNE

JOB TITLE

  • Company – Hewlett Packard Enterprises
  • Role – SW Engineer (Systems)
  • Qualification – Bachelor’s or Master’s Engineering degree in Computer Science, Information Systems
  • Location – Bangalore
  • Experience – Fresher – 2 years
  • Role – Customer Solution Technical
  • Qualification – Bachelor’s or Master’s Engineering degree in Computer Science, Information Systems
  • Location – Pune, Hyderabad
  • Experience – Freshers-1 year

ABOUT THE COMPANY

HPE was created in October 2014 when Hewlett Packard (HP) announced that it would split its traditional PC and printers business from its enterprise products and services, as HP Inc. and Hewlett Packard Enterprise, respectively. The company was incorporated as Hewlett Packard Enterprise Company on February 15, 2015.

One of the oldest IT companies in the world, Hewlett-Packard (HP) was founded in 1939 by Stanford University Engineering graduates William R. Hewlett and David Packard. Corporate headquarters are in Palo Alto, California.

ROLES & RESPONSIBILITIES FOR SW ENGINEER (SYSTEMS) IN BANGALORE

  • In this role, the applicant codes and programs enhancements, updates, and changes for portions and subsystems of systems software, including operating systems, compliers, networking, utilities, databases, and Internet-related tools
  • He/She executes established test plans and protocols for assigned portions of code; identifies, logs, and debugs assigned issues.
  • He/She develops understanding of and relationship with internal and outsourced development partners on software systems design and development.
  • He/She participates as a member of project team of other software systems engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for low to moderately- complex products.

ROLES & RESPONSIBILITIES FOR CUSTOMER SOLUTION TECHNICAL IN HYDERABAD, PUNE

  • In this role, you’ll have to successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
  • You’ll respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .
  • You’ll resolve incoming internal or external businesses and end user’s problems via telephone and e-support.
  • You’ll articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS).
  • You’ll proactively assist customers to avoid or reduce problem occurrence.
  • You’ll represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
  • You’ll have to engage team members for support as required to ensure internal or external business and end user SLA demands are met.
  • You’ll have to begin to partner with and assist the Sales Pursuit team.

ELIGIBILITY CRITERIA FOR SW ENGINEER (SYSTEMS) IN BANGALORE

  • Experience or understanding of software systems design tools and languages.
  • Good analytical and problem solving skills.
  • Understanding of design for software systems running on multiple platform types
  • Understanding of basic testing, coding, and debugging procedures
  • Good written and verbal communication skills; mastery in English and local language.

ELIGIBILITY CRITERIA FOR FOR CUSTOMER SOLUTION TECHNICAL IN HYDERABAD, PUNE

  • Excellent verbal and written communication skills in language to be supported.
  • Experience in troubleshooting in a technical environment.
  • Excellent analytical and problem solving skills.
  • Software and hardware knowledge of computing, storage and peripheral devices.
  • Advanced proficiency with case management databases and tools.
  • Superior customer service skills.
  • Phone and remote support experience. E-support experience.

INTERESTED CANDIDATES CAN CLICK ON THE BUTTON BELOW TO APPLY

FOR SW ENGINEER (SYSTEMS) IN BANGALORE (FRESHER – 2 YEARS EXPERIENCE )

FOR CUSTOMER SOLUTION TECHNICAL IN HYDERABAD, PUNE (FRESHERS-1 YEAR EXPERIENCE)

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