Join Kofax as an Associate Technical Support Engineer: Exciting Career Opportunity Available!

Kofax is hiring for the position of Associate Technical Support Engineer. Candidates having bachelor’s degree in computer science, computer information systems can apply for the post.

Complete details are given below:-

• Company- Kofax
• Roles -Associate Technical Support Engineer
• Qualifications -bachelor’s degree in computer science, computer information systems
• Location -Hyderabad
• Work Experience – 1-2 years
• Salary -3 LPA – 9 LPA

ABOUT THE COMPANY

Kofax is a leading software company that provides intelligent automation solutions for businesses of all sizes. The company was founded in 1985 and is headquartered in Irvine, California. Kofax’s solutions help organizations automate & streamline their business processes, improve productivity, and enhance customer experiences.

Kofax offers a wide range of products and services, including robotic process automation (RPA), cognitive capture, mobile capture, process orchestration, & analytics. Their solutions are used in various industries, such as financial services, healthcare, government, and manufacturing.

Kofax is committed to delivering innovative solutions that enable organizations to work smarter and more efficiently. The company has a global presence, with offices in North America, Europe, Asia-Pacific, & Latin America. Kofax has been recognized by leading industry analysts for their innovation & excellence in the field of intelligent automation.

JOB RESPONSIBILITY FOR ASSOCIATE TECHNICAL SUPPORT ENGINEER

1. Responding to customer inquiries via phone, email, or chat in a timely & professional manner.
2. Analyzing & troubleshooting technical issues reported by customers.
3. Collaborating with other technical support team members & cross-functional teams to resolve complex issues.
4. Documenting customer interactions and solutions in a customer relationship management (CRM) system.
5. Participating in product testing and providing feedback to product development teams.
6. Maintaining up-to-date knowledge of Kofax’s products and industry trends.
7. Contributing to the development of knowledge base articles and other support documentation.
8. Participating in training sessions and other professional development opportunities to enhance technical skills and knowledge.

SKILL REQUIRED FOR ASSOCIATE TECHNICAL SUPPORT ENGINEER

1. Technical expertise: You should have a strong understanding of software products, including their architecture, functionality, and troubleshooting methods. This requires knowledge of programming languages, operating systems, databases, and networking concepts.
2. Problem-solving skills: You must be able to analyze and diagnose technical issues, develop solutions, and implement them effectively. This requires critical thinking, creativity, and attention to detail.
3. Communication skills: You should have excellent communication skills, both written and verbal, to effectively convey technical information to customers and internal teams. This includes the ability to explain technical concepts to non-technical users.
4. Customer service skills: You must be customer-focused and committed to delivering a high level of service. This includes being responsive, empathetic, and patient when working with customers.
5. Teamwork: You should be able to work collaboratively with other technical support team members and cross-functional teams to resolve issues and share knowledge.

HOW TO APPLY FOR KOFAX OFF CAMPUS DRIVE 2023 ?

To apply for the Kofax 2023 Off Campus Drive, interested candidates must follow the procedure outlined below:

• Click on the “Click here to Apply” button provided below. You will be redirected to Kofax Ltd. official career page.
• Click on “Apply” button.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

APPLY LINK FOR ASSOCIATE TECHNICAL SUPPORT ENGINEER

Cognizant Off campus 2023 – Frequently Asked Questions?

What is the selection process in Kofax ?

The selection process will be based on a Written test followed by Technical and HR interviews after candidates are shortlisted.

What is the Kofax salary?

The average of 3 LPA – 9 LPA based on the reports of Glassdoor and Ambition Box

DISCLAIMER

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.