Genpact is Hiring: Management Trainee – Service Now/Associate – Web Support Roles Available

Genpact is hiring the position of Management Trainee – Service Now/Associate – Web Support Candidates having Bachelors / Any Graduation can apply for the post. All the necessary details about Genpact . Recruitment 2023, including job responsibilities, eligibility criteria, and the application process is given below

Complete details are given below:-

• Company- Genpact
• Roles – Management Trainee – Service Now/Associate – Web Support
• Qualifications – Bachelors / Any Graduation
• Location -Gurgaon,Bangalore
• Work Experience – Freshers – 2 years
• Salary – 1.4 LPA – 6.2 LPA

ABOUT THE COMPANY

Genpact is a multinational professional services company that provides analytics, digital transformation, and business process outsourcing (BPO) services to numerous industries. General Electric (GE) established the business unit in 1997, and it was later split off as a separate entity in 2005.

With its headquarters in New York City, Genpact operates in more than 30 nations and provides services to clients in a range of sectors, including manufacturing, retail, consumer products, healthcare, insurance, banking, and financial services. More than 96,000 professionals are employed by the organisation globally.

Finance and accounting, purchasing, supply chain management, customer service, sales and marketing, analytics and insights, corporate risk consulting, and digital transformation are all services provided by Genpact. The business makes use of cutting-edge technology like cloud computing, robotic process automation, and artificial intelligence.technologies to support customers in streamlining their processes, increasing productivity, lowering expenses, and spurring growth.

Several industry analysts and organisations have praised Genpact for their knowledge and abilities. Among others, Gartner, Everest Group, HfS Research, and Forrester have all given the business recognition. In addition, Genpact collaborates with top technology firms like SAP, Oracle, and Salesforce to provide its clients cutting-edge solutions.

Overall, Genpact is a market leader in the professional services sector of the global economy, assisting clients in transforming their organisations through digital innovation and process improvement.

Job Responsibilities for Management Trainee – (GURGAON)

Some of the specific responsibilities for Management Trainee are as follows:
• Monitor Programme reporting and assist team in reporting to Senior Management and stakeholders.
• Provide and maintain a capacity planning and resource tracking service across the Programme
• Update and maintain the Risk Log, Action Log, Decisions Log, and Issue Register
• Coordinate project closure to distil good practice and ensure lessons learned are logged.
• Build cohesion within the team and motivate team to produce quality work.
• Define and embed project control and governance
• Provide Project planning, Milestone management, Scope management
• Change Management across the project portfolio
• Prepare regular status reporting for the engagement leadership

SKILLS REQUIRED FOR MANAGEMENT TRAINEE (GURGAON)

Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies.

• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations
• Experience of defining and delivering benefits realisation for projects and programme
• Ability to communicate and interact at all levels of the organisation
• Exemplary communication skills.

Job Responsibilities for Associate – Web Support(Bangalore)

• User SSO creation for multiple Web Portals, user account/company entitlements are used to onboard users onto Web portals, and if requirements aren’t met, actions are taken.
• Coordinating with several teams to correct user account details when there is a difference in data that is connected to or unrelated to entitlements under the fundamental business agreement or entitlements
• Handling user inquiries for online portals regarding access, application difficulties, common troubleshooting, etc. from users (internal employees, contractors, and external suppliers/customers).
• Application-based query escalation to several L2 teams. coordinating the resolution of application issues raised by users with application owners or product support teams/owners.
• Encourage and assist initiatives for continuous improvement using the LEAN concept.

SKILLS REQUIRED FOR ASSOCIATE WEB-SUPPORT(BANGALORE)

• Effective probing skills and analysing / understanding skills
• Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
• Customer Support/Service
• Strong attention to detail
• Working knowledge of Microsoft tool like word, Excel and PowerPoint
• End User Support
• Problem Solving Skills
• Identifying Process Improvements

HOW TO APPLY FOR GENPACT OFF CAMPUS DRIVE 2023 ?

To apply for the Genpact 2023 Off Campus Drive, interested candidates must follow the procedure outlined below:

• Click on the “Click here to Apply” button provided below. You will be redirected to Genpact Ltd. official career page.
• Click on “Apply” button.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

APPLY LINK FOR MANAGEMENT TRAINEE (GURGAON)

ASSOCIATE WEB-SUPPORT(BANGALORE)

Genpact off campus 2023 – Frequently Asked Questions?

What is the selection process in Genpact ?

The selection process will be based on a Written test followed by Technical and HR interviews after candidates are shortlisted.

What is the Genpact salary for freshers?

The average of 1.4 LPA – 6.2 LPA based on the reports of Glassdoor and Ambition Box

DISCLAIMER

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.